Privacy Policy

Last Updated: May 20, 2026

1. Introduction Stucco Solutions Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our services. By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information to us.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following personal information that you voluntarily provide to us:

Contact Information: Name, phone number, email address, and mailing address

Project Information: Property address, description of work requested, photos or documents you share with us

Communication Records: Messages, emails, or other correspondence you send to us

Payment Information: Billing name and address (note: we do not store full credit card or bank account numbers)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

Device Information: Browser type, operating system, device type

Usage Data: Pages visited, time spent on pages, links clicked, referring

URLs IP Address: Your internet protocol address and approximate geographic location

Cookies and Tracking Technologies: Small data files stored on your device (see Section 7 for more details)

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as: Social media platforms (e.g., Facebook) if you interact with our pages or ads Review platforms where you leave feedback about our services Referrals from other customers or business partners

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Process your service requests, prepare estimates, schedule work, and complete contracted projects

To Communicate with You: Respond to inquiries, send appointment confirmations, follow up on estimates, and provide project updates

To Improve Our Services: Analyze how customers interact with our website and services to improve our offerings

To Market Our Services: Send promotional communications, special offers, or information about our services (you may opt out at any time)

To Comply with Legal Obligations: Meet applicable legal, regulatory, or contractual requirements

To Protect Our Business: Detect, prevent, and address fraud, security issues, or violations of our terms

To Process Payments: Facilitate billing and payment for completed work

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party vendors who assist us in operating our business, including: Website hosting and maintenance providers Email and communication platforms Payment processors Scheduling and project management software These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

4.2 Business Partners

With your consent, we may share project photos or testimonials for marketing purposes, such as on our website, social media, or advertising materials.

4.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Active Customer Records: For the duration of our business relationship and for a reasonable period thereafter for warranty, follow-up, and legal purposes

Estimate and Project Records: Up to 7 years for tax, accounting, and legal compliance purposes

Marketing Communications: Until you opt out or request deletion

Website Analytics Data: Typically 26 months, depending on the platform used When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request that we correct inaccurate or incomplete information

Deletion: Request that we delete your personal information, subject to certain legal exceptions

Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking "unsubscribe" in any email or by contacting us directly

Data Portability: Request your data in a portable, machine-readable format where technically feasible

To exercise any of these rights, please contact us using the information in Section 10. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. Types of Cookies We May Use: Type Purpose Essential Cookies Required for the website to function properly Analytics Cookies Help us understand how visitors use our site (e.g., Google Analytics) Marketing Cookies Used to deliver relevant advertisements (e.g., Facebook Pixel) Your Cookie Choices: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Note that disabling certain cookies may affect website functionality. For more information about managing cookies, visit www.allaboutcookies.org.

8. Third-Party Links and Social Media

Our website may contain links to third-party websites, including our Facebook page and other social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit. When you interact with our social media pages (e.g., Facebook), the social media platform's own privacy policy governs the collection and use of your data on that platform.

9. Security of Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include: Secure website hosting with SSL/TLS encryption Restricted access to personal information on a need-to-know basis Regular review of our data collection and storage practices However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including: The right to know what personal information we collect, use, disclose, and sell The right to request deletion of your personal information The right to opt out of the sale of your personal information (we do not sell personal information) The right to non-discrimination for exercising your privacy rights To submit a CCPA request, please contact us using the information in Section 12.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Stucco Solutions Inc. Erie, Illinois 309.714.8119 www.stuccosolutions.com Facebook Page We will respond to all privacy-related inquiries within 30 days.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

This Privacy Policy was last updated on May 20, 2026.

Stucco Solutions Inc. | Erie, Illinois | Serving the Quad Cities Area

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